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Report abuse.
We respond within 24h.

Per AUP §10 — any verified violation results in immediate, permanent token revocation. CSAM → simultaneous NCMEC CyberTipline report within 24h (18 U.S.C. § 2258A). DMCA → 512(a) mere-conduit response.

submit a report

Tell us what you observed.

Category

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response SLA · AUP §10

What happens after you report.

Abuse response actions and SLAs by violation category
Category Action SLA Extra
CSAM immediate · permanent token revocation <1h NCMEC CyberTipline within 24h (18 U.S.C. § 2258A)
DMCA immediate · permanent token revocation <4h 512(a) mere-conduit response
DDoS source automatic · traffic blocked <10s No external filing required
Port scanning automatic · connection blocked <60s Automated detection
C2 · cryptomining automatic · per-handshake block per-handshake automated detection
Sanctions violation manual review · token revocation <24h OFAC SDN check

what we can produce

CAN produce: Account identifier, assigned IPv4/IPv6, peer creation timestamp, revocation timestamp. Retention: 1 year per AUP §10.

CANNOT produce: Traffic content, destination IPs, or any of the following — these are architectural impossibilities, not policy decisions. Tunnel payload — end-to-end encrypted, we cannot decrypt it. Session timing — we don't retain this. DNS queries — we don't see these.

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